Last Updated: July 2, 2026
Effective Date: July 2, 2006
Moxie Medika ("we," "us," or "our") operates the website at https://www.moxiemedika.com. This privacy policy explains how we collect, process, and safeguard personal information from visitors to our site.
This policy complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws. By using our website, you acknowledge that you have read and understood this policy and consent to our data processing activities.
This policy applies to all information collected through our website and related services, including sales, marketing, and events. It covers all visitors, users, and potential customers.
For this policy, "personal information" means any data that identifies, relates to, describes, or can be associated with an individual, including names, email addresses, identification numbers, and online identifiers.
Introduction & Scope
Information We Collect
How We Use Your Information
How We Share Your Information
Data Security & Retention
Your Privacy Rights
Policy Updates
Contact Information
We collect personal information you voluntarily provide when interacting with our services:
| Category | Information Collected |
|---|---|
| Contact and Identity Data | Name, email address, phone number, company name, professional title |
| Payment Information | Credit/debit card numbers, billing addresses, financial information |
| Communications Content | Messages, attachments, and other information you provide |
| User-Generated Content | Comments, reviews, and other materials shared publicly |
When you visit our website, we automatically collect:
| Category | Information Collected |
|---|---|
| Device and Technical Information | IP address, browser type, device characteristics, operating system, language preferences, referring URLs, country location |
| Usage Data | Pages viewed, time spent, links clicked, search queries, and other actions |
| Location Data | Approximate location based on IP address |
We use cookies and similar tracking technologies to:
Provide, operate, and maintain our website
Remember your preferences and settings
Analyze how our services are used
Deliver targeted advertising and measure effectiveness
Protect against fraudulent activity
Types of Cookies Used:
| Type | Purpose |
|---|---|
| Essential | Basic site functionality and security |
| Functional | Enhanced functionality and personalization |
| Analytics/Performance | Understanding how visitors interact with our site |
| Advertising | Delivering relevant ads and tracking performance |
You can control cookies through your browser settings. Disabling certain cookies may impact your website experience.
We process your personal information for the following purposes:
| Purpose | Description |
|---|---|
| Service Provision | Create and maintain accounts, provide services, process payments, communicate about your account, provide customer support |
| Website Improvement | Analyze usage trends, monitor effectiveness, develop new products and features |
| Marketing and Communications | Send administrative information, marketing communications, and updates in accordance with your preferences |
| Security and Fraud Prevention | Authenticate users, prevent fraudulent transactions, protect against malicious activity |
| Legal Compliance | Comply with applicable laws, regulations, legal processes, and enforceable governmental requests |
For users protected under the GDPR, we rely on these legal bases:
| Legal Basis | Application |
|---|---|
| Consent | When you have given specific permission |
| Contract Performance | When processing is necessary to fulfill our contractual obligations |
| Legitimate Interests | When processing is necessary for our business interests, provided they do not override your fundamental rights |
| Legal Obligation | When processing is necessary to comply with our legal obligations |
We share your personal information with third-party vendors who perform services on our behalf:
| Category | Purpose | Information Shared |
|---|---|---|
| Payment Processors | Process financial transactions | Payment information, contact details |
| Cloud Service Providers | Data storage and hosting | All categories of personal information |
| Analytics Providers | Website usage analysis | Device information, usage data |
| Marketing Platforms | Promotional communications | Contact information, marketing preferences |
| Customer Support Services | Handling customer inquiries | Account information, communication content |
All third-party service providers are contractually obligated to protect your personal information and are prohibited from using it for any purpose other than providing services to us.
We may disclose your personal information:
Legal Requirements: When required by law, court order, or governmental regulation
Business Transfers: In connection with mergers, acquisitions, or other ownership changes
Protection of Rights: When necessary to protect our rights, your safety, or investigate fraud
We may transfer, store, and process your information in countries other than your country of residence, including the United States. When we transfer personal information across borders, we implement appropriate safeguards, such as standard contractual clauses.
We implement comprehensive security measures to protect your personal information:
| Measure | Description |
|---|---|
| Encryption | SSL/TLS encryption for data transmission |
| Access Controls | Limiting access to authorized personnel only |
| Network Security | Firewalls and intrusion detection systems |
| Security Assessments | Regular testing and evaluation |
| Employee Training | Regular privacy and security training |
While we implement robust safeguards, no electronic transmission or storage method is 100% secure. We commit to maintaining appropriate administrative, physical, and technical safeguards.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Retention Practices:
Maintaining records for legal compliance and business purposes
Retaining information for ongoing business relationships
Keeping records to resolve disputes and enforce agreements
Regularly reviewing retention practices for compliance
When we no longer need to process your personal information, we securely delete or anonymize it.
Depending on your location and applicable privacy laws, you may have the following rights:
| Right | Description |
|---|---|
| Right to Know/Access | Request information about the categories and specific pieces of personal information collected |
| Right to Correction | Request correction of inaccurate or incomplete information |
| Right to Deletion | Request deletion of personal information, subject to certain exceptions |
| Right to Opt-Out | Opt-out of the sale or sharing of your personal information and targeted advertising |
| Right to Data Portability | Receive your personal information in a structured, commonly used, and machine-readable format |
| Right to Withdraw Consent | Withdraw consent for processing at any time |
| Right Against Discrimination | Not receive discriminatory treatment for exercising your privacy rights |
To exercise any of these rights, contact us using the information in the "Contact Information" section below. We will respond within the timeframes required by applicable law.
Verification Process: We may need to verify your identity before processing your request to protect your information from unauthorized access.
We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors.
When we make changes:
We will revise the "Last Updated" date at the top of this policy
We may provide more prominent notice in some cases
We encourage you to review this policy periodically. Your continued use of our website after any modifications constitutes your acknowledgment of the changes and your consent to the updated policy.
If you have questions, concerns, or complaints about this privacy policy or our data practices, please contact us:
| Channel | Details |
|---|---|
| sales@moxiemedika.com | |
| Website | https://www.moxiemedika.com/contact-us |
| Address | Taman Banten Lestari, Jl. Blanak 11 No.32 Blok E21A, Unyur, Kec. Serang, Kota Serang, Banten, Indonesia |
We are committed to resolving concerns about your privacy and our collection and use of your personal information. If we have not addressed your concern satisfactorily, you may contact your local data protection authority where applicable.